Locating a Missing Package Marked as Delivered

If your tracking information indicates that your package has been delivered, but you cannot locate it, please consider the following steps:

1. 1. 1. Verify the Shipping Address: Ensure that the address provided during checkout matches your current residence.

      2. Check for a Delivery Notice: Look for any notices left by the carrier, which might provide information on the package's location or next steps.

      3. Inspect the Delivery Area: Examine all areas around your residence where the package could have been placed, including porches, garages, or back entrances.

      4. Consult Neighbors: It's possible that the package was delivered to a neighbor's address by mistake.

      5. Contact the Carrier: Reach out to the carrier directly to inquire about the delivery status and any additional details they can provide.

      6. Allow for Additional Time: Occasionally, carriers may mark a package as delivered before it physically arrives. Waiting an extra 24 hours might resolve the issue.

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If you require further assistance, submit a ticket here. We will respond within 48 hours.